Public Service Improvement (PSI) in the Kyrgyz Republic

Beneficiaries: community members, i.e. women, men, youth and socially excluded groups in the municipalities

Other stakeholders: the councils and executives of municipalities; organized civil society as well as providers of services at local level; district and regional administrations in Issyk-Kul, Jalal-Abad, Chuy and Talas regions; the State Agency for Civil Service and Local Self-Governance; the Union of LSGs; Local Governance Academy of Central Asia (LGACA); the Ministry of Economy and Commerce, and the Ministry of Finance

Outcome 1: Local duty bearers improve service provision

Outcome 2: Overall framework conditions for inclusive and gender responsive local public service provision are improved

Principaux résultats attendus:  

1.1. Men, women, public interest groups, LSGs and district stakeholders participate and create inclusive service development programs

1.2. Upgraded and extended sustainable local services organized and delivered

2.1. National and sub-national policies for local services improved

2.2. Union of the LSGs and Local Governance Academy Central Asia become centers of competence and facilitators of best service provision practices

Principaux résultats antérieurs:   Over 500’000 people (51% women) in 123 out of 452 rural municipalities benefitted from improved services in Phase II. The final evaluation shows that gradual changes in attitudes and behaviours as well as an increase in trust and confidence between local service providers and the communities can be noticed. The project is assessed as highly relevant to its context and its upstream policy work and capacity building have made long-term contributions to local public service provision reform. However, due to an ongoing administrative and territorial reform, it is essential to consolidate the accumulated knowledge and resources to sustain the achievements of the previous phases, and support the authorities in providing access to essential services that are tailored to people’s needs, gender-responsive, and sustainably managed.

Swiss projects/initiatives: Coalition of non-state local governance actors

Other projects: USAID-funded local governance Successful Aimak 2