Regional Consular Centre Southern Africa

Consular Services

In view of the current situation regarding the COVID-19 pandemic, the Regional Consular Centre (RCC) in Pretoria has adapted its activities and opening hours.

The reception desk of the RCC  is now open on Monday, Tuesday and Thursday between 9:00 and 12:00. An appointment must be arranged previously. Please contact the RCC in a timely manner in order to obtain an appointment.

Going forward and in order to comply with social distancing guidlines, only visitors with an appointment will be allowed to enter the Embassy's premises. This is to ensure the safety of customers and staff

Passport/ID card applications: the RCC is now in a position to process passport/ID card applications again. Applications will be processed in order of receipt. Please submit your online applicaiton on and wait until you receive the invitation to book an appointment.

Life and marital status certificates for the AVS/AHV: for the time being, all life and marital status certificates can be signed by the pensioners themselves and returned by E-mail to the Swiss Compensation Office (SCO) in Geneva without an official stamp:; together with a copy of a valid identity document. If you haven't received the life certificate, you may download it hereFor foreign pensioners: as soon as the situation allows, the SCO in Geneva requires a life certificate confirmed by a recognized authority. The concerned persons will receive a letter to this effect aft ther SCO has received the self-declaration. There is currently no time limit, as the situation varies from country to country. For further questions, you may also contact the SCO by phone: +41 58 461 91 11.

The RCC in Pretoria appreciates your understanding in these challenging times.

Entering Switzerland – New Quarantine regulations

As per decision of the Swiss Federal Office of Public Health (FOPH),  travelers entering Switzerland from Namibia (as from 20 August 2020) will have to spend 10 (ten) days in quarantine.

For further information please click here

General information about repatriation flights

For general information and planned repatriation flights, please click here

Immigration South Africa

If you are a Swiss citizen in South Africa and your visa is expiring, please visit the South African Department of Home Affairs (DHA) Website for information on extending your visa. We are unable to extend your visa or contact DHA on your behalf.

Visa information regarding entry/travelling to Switzerland and entry requirements for transit air travel

For further information please click here

COVID-19, Travel

The Federal Council calls on Swiss tourists and business travellers to return to Switzerland as soon as possible and to organize their journey independently. It cannot be ruled out at this point in time that flight connections to and from South Africa could be affected due to the travel ban issued by the local authorities. Please note that Switzerland is on the South African and WHO list of high risk countries. We recommend that you contact your airline and/or travel agency urgently.

Further, we recommend to all Swiss nationals who are currently travelling or living in South Africa to follow closely the information and recommendations of the local authorities as well as of the World Health Organisation WHO.

On state level, the Swiss Federal Office of Public Health has information about the new coronavirus and publishes updates of the current situation and measures to be taken.

IMPORTANT: If you are currently travelling abroad, please make sure you download the EDA Travel Admin App and register or update your travel plans and contact details. By doing so you ensure that you can be contacted by the relevant Swiss representations if necessary.

More information on the situation and measures in South Africa

Department of Health

National Institute of Communicable Disease

COVID-19 General Hotline for the public: +27 800 029 999 / National Health and Laboratory service COVID-19 Hotline: +27 82 883 9920

WhatsApp Coronavirus Support Line from the National Department of Health: +27 60 012 3456

Other relevant sources of information are

Infoline Coronavirus Switzerland: +41 58 463 00 00

Show solidarity and take the necessary precautions and measures to protect yourself and others.

More information and explanatory videos  

Support letter - Entry or return to the residence countries (Switzerland) for South African citizens

The Embassy of Switzerland are aware that South African Authorities currently require from their own nationals who want to leave the country a 

…  Proof that confirms your admissibility in the form of a letter from the embassy or other diplomatic / consular representative of your country of normal residence, confirming your right of residence in that country and that you are permitted to return thereto under the current circumstances.  If returning by road or connecting flights, the proof submitted to us needs to include each transiting countries permission for your travel.

Please note that the Swiss representation abroad are not in a position to issue such letters of admissibility. However, for serving the purpose, you may find the confirmation useful, which you can download here .

Important information for Swiss nationals living abroad

In order for us to provide you with the latest information from Switzerland at all times, please always inform us of all address changes (including e-mail addresses) through the online desk or by sending an email to

Services and visa

All consular services for the South African provinces of Gauteng, KwaZulu-Natal, Limpopo, Mpumalanga, North-West and Free State, as well as for the states of Angola, Botswana, Eswatini, Lesotho, Malawi, Mauritius, Mozambique, Namibia, Zambia and Zimbabwe, have been provided by the Regional Consular Centre Southern Africa in Pretoria, which is attached to the local Embassy of Switzerland.

The Consulate General in Cape Town continues to be responsible for the South African provinces of the Eastern Cape, Northern Cape and Western Cape.

All Visa applications are handled by the Regional Consular Center Southern Africa in Pretoria.

Information can be found on the websites concerned:

Services – South Africa, Botswana, Eswatini, Lesotho, Mauritius
Visa – South Africa, Botswana, Eswatini, Lesotho, Mauritius



Contact the responsible Swiss representation for identity papers, civil status, registration and deregistration, matters of civil status, etc...

Visa – Entry to and residence in Switzerland

Information on requirements to enter Switzerland and to take residence, procedure to submit an entry visa application, visa application form and fees


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