Given the current circumstances, our operational capacity is limited. In order to maintain social distancing please limit your visits to the Embassy to appointments that have been approved.
As per Ontario's regulations, wearing a mask is mandatory in the Embassy.
Traveling to Switzerland
Due to COVID-19, the Swiss government has enacted entry restrictions for travelers from certain countries and territories. Travelers from those countries and territories can only enter Switzerland under certain conditions ("essential travels only").
A list of countries exempt from entry restrictions ("non-high risk countries") can be found on the following website:
Entry restrictions (list of non-high risk countries)
- Travelers from Canada: as of November 3rd 2020 (00:00 CET), entry restrictions apply.
- Travelers from the Commonwealth of the Bahamas: entry restrictions apply.
Important note to Swiss citizens: A Swiss citizen can enter Switzerland from any country in the world. The same applies to persons with rights of free movement (see"Who has rights of free movement?").
Further information on the restrictions for entering Switzerland as well as the residence provisions can be found on the following websites:
Please note that airlines decide on the conditions by which they carry passengers. The Swiss authorities have no influence on the decision. It is therefore recommended to ask the airline concerned about the conditions that apply before booking a flight.
Quarantine in Switzerland
Travelers from certain countries and territories entering Switzerland have to go into mandatory quarantine. The list of countries is regularly updated.
- Travelers from Canada: No quarantine mandate in place when entering Switzerland.
- Travelers from the Commonwealth of the Bahamas: No quarantine mandate in place when entering Switzerland.
For additional information, please visit:
For Mask requirements in Switzerland, please consult the following website:
Please note: further obligations may apply depending on the canton.
Due to COVID-19 related protocols at the Embassy of Switzerland in Ottawa, please expect 10 business days to process and issue visas to diplomatic passport holders. In case of an evidenced emergency only, the Embassy will strive to issue the visa in an expedited fashion.
Traveling to Canada
Switzerland's Travel Advisory currently advises against non-essential travel to Canada.
For information on Canadian measures regarding the conditions of entry into Canada please visit: Government of Canada
The practical aspects of the implementation of these measures fall within the competence of the Canadian authorities.
Important information for international students in Canada is available on the following website: Information for international students.
Life certificate for the Swiss pension AHV/AVS
Due to the COVID-19 pandemic, the Swiss Compensation Office (SCO) in Geneva is now accepting – and until the end of 2020 – the life certificate, filled out and signed by the insured Swiss abroad, together with a copy of a valid identity document (with photo). The documents can be sent to the Embassy of Switzerland in Ottawa, which will then forward them to the competent office in Geneva.
A scan of the life certificate (both sides), along with the copy of a valid identity document (with photo) can also be sent directly to the SCO.
For information related to the Novel Coronavirus (COVID-19) kindly consult the information and directives of the local authorities and the recommendations of the World Health Organisation WHO.
In Switzerland, the Federal Office of Public Health (FOPH) informs in regards to the Novel Coronavirus and publishes travel advice accordingly.
The Travel Advice FDFA (in German, French and Italian) offers travelers basic information for travel preparation by informing on possible risks and certain precautions. They are to be considered as a complementary source of information.
Travel Admin App
Swiss travelers abroad should register on the "Travel Admin App". Please make sure to download the application and to register your travel.
More information: Press release of the Federal Council (19.03.2020)
For urgent requests, kindly contact the FDFA Helpline (Tel. +41 800 24-7-365 / +41 58 465 33 33) or contact your representation directly.