SwissInTouch is an engaging, modern information and communication platform designed especially for Swiss citizens abroad. The app complements existing channels such as the social media pages of the representations and the Federal Department of Foreign Affairs (FDFA), its websites and the FDFA Helpline, which is open year round 24/7 to answer your queries. The advantage of SwissInTouch is that it brings together important topics for the Swiss community in one app. You no longer have to log on to different platforms or consult different communication channels to get the information you need.

Both the Swiss representations abroad and the FDFA's head office in Bern use SwissInTouch to post information about matters of concern and interest to the Swiss community abroad.

SwissInTouch also supports Swiss citizens abroad at various stages in their lives by providing information that is relevant to their situation. It is an easy way to contact your local representation and receive up-to-date information.

The app provides all Swiss citizens abroad with quick and handy access to information from their Swiss representation and the authorities in Switzerland, even when on the move. So you can keep Switzerland in your pocket at all times!

A mobile phone in a trouser pocket with a stitched outline of the Matterhorn announces the launch of the SwissInTouch application.
The app is available now at www.swissintouch.ch. © FDFA

The app's features at a glance

   

Discover

The image shows a smartphone showing the newsfeed of the SwissInTouch app, in which two posts are visible.
© FDFA

Discover the latest posts by your representation and Switzerland. Access engaging content on various topics, take part in surveys and sign up for events.

Stay informed and up to date at all times. On the SwissInTouch newsfeed you will find the latest news and important information from your local representation, the FDFA's Consular Directorate and various partners.

Guide

The image shows a smartphone on which the SwissInTouch app displays the 'Guide' feature.
© FDFA

The Guide provides assistance with immigration, emigration and many other situations experienced by Swiss nationals living abroad. Whatever stage of life you are at, the Guide function offers country-specific advice on topics that are likely to interest you. To help you find what you are looking for more easily, the information is organised around 'life events' – such as everyday life, family, retirement and emergencies.

Profile

The image shows a smartphone displaying the user profile in the SwissInTouch app.
© FDFA

In your Profile, you can manage and keep track of your upcoming events. A single login gives access to all features and services in the app. As well as managing your personal details, you can select your local representation to add useful information to your feed. You can also freely add other representations that you would like to follow in the app.

 

Contact

The image shows a smartphone on which the SwissInTouch app is open on the representation contact details page.
© FDFA

See the various ways to contact your representation at a glance. Choose your preferred communication method and contact your representation via telephone or email.

 

Survey

The image shows a smartphone displaying the SwissInTouch app's questionnaire feature.
© FDFA

We value your opinion! To meet the needs of Swiss citizens abroad, we need to know what you think. So please tell us by responding to the surveys on various topics. Your responses are completely anonymous. We look forward to hearing your feedback on the things that matter to you.

"It's like having Switzerland in your pocket" – the SwissInTouch app summarised by the President of the Confederation Ignazio Cassis. © FDFA

Last update 13.11.2023

Contact

+41 800 24-7-365 / +41 58 465 33 33

365 days a year – around the clock 

The Helpline FDFA deals as central contact point with matters relating to consular services.

Fax +41 58 462 78 66

helpline@eda.admin.ch

vCard Helpline FDFA (VCF, 5.6 kB)

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You will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link:
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Skype: helpline-eda

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